Emissarii Terms of Service
DRAFT — version 2026-10-17.1 — not reviewed by counsel. This text describes how the service actually works, in plain language, so that counsel can replace it with final wording. The mechanics described here are what the software does; the words will change.
1. Who we are and what we do
Emissarii ("we") runs a buyer-representation and introduction service. A buyer's agent, acting on instructions its buyer gave us, talks with vendors who want to reach that buyer and decides whether a call makes sense. When it does, the vendor may book a call. We are the organizer of every call, and we are the party the vendor pays.
2. Vendor accounts and conduct
- Searching the Emissarii network requires an account on a company email address. One account per person.
- You agree to describe your product, customers and capabilities accurately.
- You agree not to try to manipulate a buyer's agent, for example by instructing it to ignore its rules, impersonating the buyer or Emissarii, or claiming the buyer has already agreed to something. We treat attempts as a breach of these terms, and the agent is built to ignore them.
3. The booking fee
- A booked call costs $1,000, charged when you book.
- What you buy is a scheduled video call with the named buyer, at the time you chose, organized by Emissarii, after the buyer's agent judged the introduction to be a fit. We do not promise any outcome from the call.
4. Emissarii Points
- $750 of each booking fee funds 75,000 Emissarii Points that we award to the buyer's company (not to the individual buyer). 100 points equal $1 of redemption value.
- Points are awarded when the call happens, when you do not attend, or when you cancel less than 24 hours before the call. They are not awarded in any case where you are refunded (see section 5).
- Points are a rewards program that Emissarii operates. They can be redeemed only toward software bought from vendors in the Emissarii network, which may include you. Points are not cash, have no cash value, cannot be transferred or sold, and are not the property of the buyer or the buyer's company. We may verify the underlying purchase before honoring a redemption, and we settle a redemption either with the vendor or with the buyer's company, at our choice.
- Points do not expire. If a company's wallet has no points earned and no redemption for 12 months in a row, we close the wallet and its balance is forfeited. We send notice 60 days and again 14 days before closing.
- You acknowledge that points funded by your fee belong to the buyer's company's wallet and may be spent with one of your competitors.
- We may change the points program for future bookings. A booking keeps the number of points that was stated when it was booked.
5. Attendance, no-shows, refunds and cancellations
We verify attendance from the meeting we organize (who joined and for how long). We do not record audio or video. Each side has a 15-minute grace period after the start time.
| What happens | Your refund | Points to the buyer's company |
|---|---|---|
| The call happens | none | yes |
| The buyer does not attend | full refund | none |
| You do not attend | none | yes |
| Nobody attends | full refund | none |
| You cancel 24 hours or more before the call | full refund | none |
| You cancel less than 24 hours before the call | none | yes |
| The buyer cancels or declines, at any time | full refund | none |
- Refunds go back to the original payment method. Card processing fees are not refunded where the law allows us to keep them.
- You may reschedule once, with at least 24 hours' notice, using the link in your confirmation. If we cannot find a new time that works for the buyer, you may cancel instead and the rule above for your cancellation applies based on when you cancel.
- The calendar invitation is controlled by Emissarii as organizer; changes must go through the links we send.
- If you believe a charge is wrong, contact us first at the support address. We keep the records needed to answer a dispute: your acceptance of these terms, the booking, and the attendance evidence.
6. The buyer's position
The buyer is not a party to the booking fee and has no obligations to you or to us. A buyer may decline, cancel or miss any call. In each of those cases you are refunded as described in section 5 and no points are awarded. We make no promise to you that the buyer will attend beyond that refund.
7. Information and privacy
- Before booking you do not see the buyer's brief, their personal goals, or (for network searches) who they are; you see an anonymized summary. You learn the buyer's name and company when the booking is confirmed.
- We keep your messages with the agent and the call's metadata. Conversation transcripts are kept for 90 days. We never record calls.
- You may use what you learn about the buyer only for this engagement. You may not sell it or add the buyer to a marketing sequence without the buyer's own consent.
8. Our rights
We may decline or refund any booking, suspend accounts for manipulation or spam, and change prices, points amounts and these terms for future bookings. Each version of these terms is kept, and every booking records the exact version you accepted at checkout.
9. Buyer-side terms
Buyers and their companies use the portal under separate, lighter terms: the agent acts on the buyer's Spec; the points wallet belongs to the company (by its email domain), not to any individual, and stays with the company when a buyer leaves; a buyer may delete their Spec at any time, which ends qualification but does not cancel existing bookings.
10. Contact
hello@emissarii.ai